Customer Review After Thumb-Turn Lock Upgrade | Hirst Locksmiths
- Danny - Hirst Locksmiths Galashiels

- 7 hours ago
- 2 min read
Customer Review After Thumb-Turn Lock Upgrade
Receiving positive customer feedback never loses its impact — even after more than 200 five-star reviews. Following a recent job in Hawick, Scottish Borders, Danny Hirst of Hirst Locksmiths replaced three door locks with safer thumb-turn variants, designed to improve ease of exit from inside the property while maintaining security from the outside.
The customer left a fantastic review the very same day, which continues to reflect the standard Hirst Locksmiths aims to deliver on every visit: reliable advice, tidy workmanship and honest pricing.
For homeowners, landlords and businesses across the Scottish Borders, upgrading to thumb-turn locks is becoming increasingly popular. They allow fast exit in an emergency while still keeping doors secure when locked externally with a key.
Why Upgrade to Thumb-Turn Locks?
Thumb-turn cylinders are commonly installed when customers want:
Easier locking and unlocking from inside
Improved safety for children or elderly occupants
Faster exit during emergencies
Convenience without compromising external security
Hirst Locksmiths always checks door compatibility first to ensure the lock meets both practical and insurance requirements.
Service Promise
Hirst Locksmiths continues to offer:
No call-out fees
No VAT charges
Fully insured and DBS checked locksmith
Friendly, professional service
Direct contact with the locksmith carrying out the work
Every job — large or small — receives the same attention to detail that leads to consistent five-star reviews across the Scottish Borders.
Areas Covered (Local SEO)
Hirst Locksmiths covers all surrounding towns and villages including:
Earlston TD4 • Melrose TD6 • St Boswells TD6 • Newtown St Boswells TD6 • Lauder TD2 • Galashiels TD1 • Selkirk TD7 • Hawick TD9 • Kelso TD5 • Jedburgh TD8 • Coldstream TD12 • Duns TD11 • Gordon TD3 • Greenlaw TD10 • Peebles EH45 • Innerleithen EH44 • Walkerburn EH43 • Clovenfords TD1 • Eyemouth TD14 • Berwick-upon-Tweed TD15 and surrounding areas.
Frequently Asked Questions
Are thumb-turn locks safe?
Yes. From the outside they operate exactly like a normal euro cylinder using a key. The thumb-turn only works from inside the property.
Will this affect my home insurance?
In most cases no, but lock type and door setup matter. Hirst Locksmiths checks compatibility and can advise before installation.
Can they be fitted to any door?
Most modern uPVC and composite doors can accept thumb-turn cylinders. A quick inspection confirms suitability.
Why do people choose them?
Convenience and safety. You don’t need a key to exit the property quickly, which is especially useful at night or in emergencies.
How long does installation take?
Typically 15–30 minutes per lock, depending on door condition and alignment.
Do I need new handles as well?
Usually not — only the cylinder is replaced unless handles are worn or insecure.
Contact Hirst Locksmiths
Danny Hirst
Earlston, Scottish Borders, TD4 6ET
📞 07399574282
Reliable local locksmith services across the Scottish Borders — providing consistent five-star workmanship and honest advice.











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